@домівка Віктора Чмеля

  
 [Головна / Нотатки консультанта]

Що кліент OfficeScan може розказати про вашу систему?

При аналізі різноманітних проблем на машинах користувачів може знадобитися певна системна інформація: вільне місце на диску, версія системи, спиисок процесів, тощо. Так от, якщо в вашій організації клієнтським антивірусним рішенням є OfficeScan, то він багато чого з цього може показати.

Побачити цю інформацію можна так:

  • Правий клік на значку кліента в system tray, вибираємо OfficeScan Main
  • Пункт меню Help>ActiveSupport
  • Дивимося закладку System Info


Приклад інформації:


CPU type: Pentium 3192 MHz

Number of CPU: 1

Page size: 4096 Bytes

Percent of memory in use: 79

Total physical memory: 796327936 Bytes, 777664 KB, 759 MB

Free physical memory: 161054720 Bytes, 157280 KB, 153 MB

Size of paging file: 1143205888 Bytes, 1116412 KB, 1090 MB

Free bytes of paging file: 495603712 Bytes, 483988 KB, 472 MB

Total virtual memory: 2147352576 Bytes, 2097024 KB, 2047 MB

Available virtual memory: 2109812736 Bytes, 2060364 KB, 2012 MB



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Windows version: Windows NT 5.1 Service Pack 2

IE version: Internet Explorer version 6.0.2900.2180

Wininet.dll version: 6.00.2900.2781 (xpsp_sp2_gdr.051020-1730)

User name: ChmelV

Computer name: ВАК

Windows elapsed time: 0 days, 17 hours, 43 minutes, 34 seconds

Current system time: 2006/04/05 10:57:26



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Swap file location: C:\pagefile.sys

Swap file size: 380928 KB, 372 MB



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Startup program list:

Run key: program = RusLat95, location = RusLat95.exe, File time: 2002/04/15 21:19:02, Version = Version 2.30

Current user: program = C:\Documents and Settings\chmelv\Start Menu\Programs\Startup\Microsoft Office Outlook 2003, location = C:\WINDOWS\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\outicon.exe, File time: 2006/04/04 10:21:12, Version = null

All users: program = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Windows Desktop Search, location = C:\PROGRA~1\MSNTOO~1\DS\020500~1.111\en-gb\bin\WINDOW~3.EXE, File time: 2005/09/20 19:10:04, Version = 02.05.0001.1119





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Running process list:

\SystemRoot\System32\smss.exe, File time: 1601/01/01 03:00:00, Version = (null)

\??\C:\WINDOWS\system32\winlogon.exe, File time: 1601/01/01 03:00:00, Version = (null)

C:\WINDOWS\system32\services.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

C:\WINDOWS\system32\lsass.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

C:\WINDOWS\system32\svchost.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

C:\WINDOWS\System32\svchost.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

C:\WINDOWS\system32\spoolsv.exe, File time: 2005/06/11 02:53:32, Version = 5.1.2600.2696 (xpsp_sp2_gdr.050610-1519)

C:\WINDOWS\system32\cisvc.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe, File time: 2006/02/07 15:49:18, Version = 7.3.0.1020

C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe, File time: 2006/02/07 15:48:52, Version = 7.3.0.1020

C:\Program Files\VMware\VMware Workstation\vmware-authd.exe, File time: 2005/12/15 21:42:10, Version = 5.5.1 build-19175

C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe, File time: 2005/12/15 21:28:52, Version = 5.5.1 build-19175

C:\WINDOWS\system32\vmnat.exe, File time: 2005/12/15 21:42:10, Version = 5.5.1 build-19175

C:\WINDOWS\system32\vmnetdhcp.exe, File time: 2005/12/15 21:42:10, Version = 5.5.1 build-19175

C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe, File time: 2006/02/07 16:10:30, Version = 7.3.0.1020

C:\WINDOWS\TEMP\PXAD1E.EXE, File time: 2006/02/07 16:10:04, Version = (null)

C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe, File time: 2006/02/07 16:16:46, Version = 7.3.0.1020

C:\WINDOWS\system32\RusLat95.exe, File time: 2002/04/15 21:19:02, Version = Version 2.30

C:\Program Files\Ad Muncher\AdMunch.exe, File time: 2006/03/27 09:52:48, Version = (null)

C:\WINDOWS\system32\ctfmon.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

C:\Program Files\Shareaza\Shareaza.exe, File time: 2005/10/27 18:44:40, Version = 2, 2, 1, 0

C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe, File time: 2005/09/20 19:10:04, Version = 02.05.0001.1119

C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearchIndexer.exe, File time: 2005/09/20 19:08:44, Version = 2.5.1.1119

C:\Program Files\Trend Micro\OfficeScan Client\pccntupd.exe, File time: 2006/02/07 16:17:00, Version = 7.3.0.1020

C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE, File time: 2005/10/22 15:15:28, Version = 11.0.8000

C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE, File time: 2005/07/22 18:21:40, Version = 11.0.6568

C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearchFilter.exe, File time: 2005/09/20 19:08:28, Version = 2.5.1.1119

C:\WINDOWS\system32\dllhost.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

C:\WINDOWS\system32\cidaemon.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.0 (xpclient.010817-1148)

C:\WINDOWS\system32\cidaemon.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.0 (xpclient.010817-1148)

C:\WINDOWS\system32\svchost.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

C:\WINDOWS\system32\WISPTIS.EXE, File time: 2002/08/21 05:13:12, Version = 1.0.2201.0 (xpsp1.020820-1800)

C:\Program Files\Crimson Editor\cedt.exe, File time: 2004/02/09 09:45:06, Version = 3.60

C:\Program Files\Internet Explorer\IEXPLORE.EXE, File time: 2004/08/04 15:00:00, Version = 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)

C:\Program Files\totalcmd\TOTALCMD.EXE, File time: 2005/05/31 06:53:00, Version = 6.53

C:\WINDOWS\hh.exe, File time: 2005/05/27 02:22:01, Version = 5.2.3790.2453 (srv03_sp1_gdr.050525-1542)

C:\WINDOWS\explorer.exe, File time: 2004/08/04 15:00:00, Version = 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)

C:\Program Files\Opera\Opera.exe, File time: 2005/09/08 17:48:32, Version = 7700

C:\Program Files\Adobe\Acrobat 6.0\Acrobat\Acrobat.exe, File time: 2006/03/01 15:26:34, Version = 6.0.5.2006030100

C:\Program Files\Trend Micro\OfficeScan Client\pccnt.exe, File time: 2006/02/07 16:16:12, Version = 7.3.0.1020

C:\WINDOWS\system32\mstsc.exe, File time: 2004/08/04 15:00:00, Version = 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

C:\Program Files\Trend Micro\OfficeScan Client\ASupport.exe, File time: 2006/02/07 15:36:42, Version = 7.3.0.1020





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Drive C:
Drive type: Fixed

Volume:

File system: NTFS

Total available space: 10314432 KB, 8566 MB

Total space: 20482840 KB, 20002 MB

Drive D:
Drive type: Fixed

Volume: DATA

File system: NTFS

Total available space: 2819548 KB, 2341 MB

Total space: 57657252 KB, 56305 MB

Drive E:
Drive type: CD-ROM

Volume:

File system:

Total available space: 0 KB, 0 MB

Total space: 0 KB, 0 MB

Drive V:
Drive type: Remote

Volume:

File system:

Total available space: 0 KB, 0 MB

Total space: 0 KB, 0 MB

Drive W:
Drive type: Remote

Volume: Local Disk

File system: NTFS

Total available space: 3587728 KB, 2979 MB

Total space: 39070048 KB, 38154 MB

Drive X:
Drive type: Remote

Volume: Local Disk

File system: NTFS

Total available space: 3587728 KB, 2979 MB

Total space: 39070048 KB, 38154 MB

Drive Y:
Drive type: Remote

Volume: Local Disk

File system: NTFS

Total available space: 3587728 KB, 2979 MB

Total space: 39070048 KB, 38154 MB

Drive Z:
Drive type: Remote

Volume: OfficeApplications

File system: NTFS

Total available space: 6783864 KB, 5634 MB

Total space: 17767856 KB, 17351 MB



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Config.sys:





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Autoexec.bat:





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Current running services





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Current running drivers





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IP list

100.152.64.33

193.158.72.1

193.158.181.1





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Viktor V. Chmel, 4/05/2006 11:15:00 AM.

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